Privacy Policy

Effective Date: December 15, 2025

Kona Pools (“Kona Pools,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit www.konapools.net, submit a form, communicate with us, or interact with our advertising.

Information We Collect

We may collect the following types of information:

Personal Information

Name
Email address
Phone number
Mailing address
Property or project details voluntarily submitted

Automatically Collected Information

IP address
Browser type
Device information
Pages visited and interaction data
Cookies and tracking pixels (including Meta and Google)

How We Use Your Information

We use your information to:

Respond to inquiries and requests
Provide quotes and product information
Contact you about Kona Pools products or services
Deliver marketing communications (email, phone, SMS where permitted)
Improve our website, ads, and customer experience
Comply with legal and regulatory requirements

Advertising & Tracking

Kona Pools uses third-party advertising platforms including Google Ads and Meta (Facebook & Instagram). These platforms may use cookies, pixels, and similar technologies to:

Measure ad performance
Deliver relevant advertisements
Understand user behavior and engagement

You may manage ad preferences through your Google or Meta account settings.

SMS & A2P Messaging Compliance

If you provide your phone number, you consent to receive communications from Kona Pools, which may include calls or text messages related to:

Quotes
Follow-ups
Promotions or informational messages

Message frequency may vary. Message and data rates may apply.

SMS Consent Details

By submitting your phone number through our website forms, you expressly consent to receive text messages from Kona Pools regarding your inquiry or request. This includes appointment confirmations, reminders, informational messages related to services you requested, and customer service follow-ups. Consent is provided at the time the form is submitted, and SMS consent is not a condition of purchase. Message and data rates may apply. You may opt out at any time by replying STOP to any message or contacting us at info@konapools.net.

You may opt out of SMS communications at any time by replying STOP, or by contacting us directly at:

Phone: 1-888-419-1901
Email: info@konapools.net

Message frequency may vary. Message and data rates may apply.

All the below categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.